Refund policy

We do not offer refunds or exchanges if you change your mind, all sales are final.

In the unlikely event your product arrives incorrect and not in accordance to the product description or order, please contact us immediately at contact@bluesparrowhandmade.com.au within 3 business days of your product arriving (we will check the tracking) and we will arrange either a replacement or refund at our discretion. We may ask for photos in order to assess your claim.